Queen Elizabeth gets her own Heathrow terminal

London Heathrow and Star Alliance have won the World’s Airport of the Year at Air Transport World’s (ATW) 41st Annual Airline Industry Achievement Awards, honoured jointly for their collaborative work on the new Terminal 2 at Heathrow. The accolade was presented to Andy Garner Director Airline Business Development, London Heathrow, and Mark Schwab, Star Alliance CEO, at the Omni Shoreham Hotel in Washington, D.C. last night (25 February).

The award is one of the first bestowed on the new Terminal 2 | the Queen’s Terminal which opened on June 4th, 2014. The purpose-built, state of the art facility was jointly conceived by Heathrow Airport, Star Alliance and its member carriers with the aim of establishing a true seamless hub at one of the world’s premier international airports. The building was designed by Spanish Architect Luis Vidal to be simple and intuitive, with a bright and airy atmosphere. The 2.5 billion GBP investment is part of an overall upgrade to Heathrow Airport, which has cost a total of 11 billion GBP over the last five years.

Mark Schwab commented: “In June last year we rang in a new era for our customers, member carriers and employees at London Heathrow. Feedback we have received so far confirms that we offer our customers a superior travel experience, are creating new business opportunities for our member carriers and providing an improved working environment for employees. It is great to see our joint efforts culminate in receiving the prestigious Air Transport World Airport of the Year Award; the first time ever that this award is being given jointly to an airport and an airline alliance.”

Being able to operate from a single terminal at Heathrow ensures that Star Alliance member carriers can offer their more than 12 million passengers using the airport on an annual basis a vastly improved travel experience, including shorter connecting times. The latest technology is used throughout the terminal to give passengers control of their journey. The check-in area has been specially designed for speed and efficiency.

Eight out of 12 gates at the T2B satellite allow self-boarding, meaning passengers simply pass through a mechanical barrier to board their flight.

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