Mauritius had reason to celebrate a world number one position this week when it became known that the international airport survey carried out by the Airport Council International, ranked SSRI as Africa’s best, ahead of more likely rivals on the continent. Globally the airport is ranked as number 31, up nearly 50 positions from the last published survey, and a sign that on-going renovations, modernization and upgrading plus expansion is paying off handsomely for this Indian Ocean island nation.
Passenger comments and feedback was taken into consideration for the survey results and it became known that nearly 90 percent of all travellers using the islands main international airport were very satisfied with duty free shopping, lounges and overall service levels.
Notably did Nairobi’s Jomo Kenyatta International Airport feature as amongst the worst in this years survey, a result endorsed by this correspondent who frequently suffers of the congested terminal when either flying to Nairobi or connecting via Nairobi.
The survey results will help Mauritius to even more successfully promote holidays to the island as the overall package, from arrival experience to departure experience, are now greatly enhanced by passenger satisfaction at the airport, not just through the resorts.