MICHAEL OTIENO LEAVES RWANDAIR TO GO INTO AVIATION CONSULTING | affordable Rwanda tours


Michael Otieno RwandAirs‘ widely respected Manager Corporate Communications and PR, has reportedly left the airline after nearly 3 ½ years as one of the public faces of the airline, but not without some pride over the achievements he says were made by RwandAir during his tenure.
He cited in a fare well email to this correspondent his involvement in creating INZOZI, the airlines inflight magazine which in the past featured several articles contributed by this correspondent too, the preparation of the Dream Miles frequent flyer programme, the introduction of a secure payment platform for passengers booking on line and purchasing tickets with credit cards, the initial re-branding of the airline and, one of his most exciting assignments, being part of creating the interior of the B737-800s the airline bought last year.
He described working with local, regional and world media as true to his form he was ever available, at any time of day or night, to answer questions and respond to enquiries, making his airline always appear in their Sunday best. Creating a Twitter handle for RwandAir via @Rwandair1 too was part of his brief and the swift replies gave Twitter users contacting the airline via this social network the confidence that using this avenue of communications was actually working. Needless to say, the airline also established a Facebook page for fans of RwandAir and the traffic on the page speaks volumes for its acceptance in the market.

Compiled by Jackie
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